You get what you reward. Be clear about what you want to get and systematically reward it. An open-door policy doesn't do much for a closed mind. Communicate, communicate, and then communicate some more. It is always easier - and usually far more effective - to focus on changing your behavior than on changing the behavior of others. Just the act of listening means more than you can imagine to most employees. People may take a job for more money, but they often leave it for more recognition. Take time to appreciate employees and they will reciprocate in a thousand ways. An employee's motivation is a direct result of the sum of interactions with his or her manager. You can't command people to do their best; they can only command that of themselves. The greatest mistake a person can make in life is to think they work for someone else. | 
