Very few of the great leaders ever get through their careers without failing, sometimes dramatically. A rule to live by: I won't use anything I can't explain in five minutes. Change should be a friend. It should happen by plan, not by accident. If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow. Making a wrong decision is understandable. Refusing to search continually for learning is not. Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric. Selecting the right person for the right job is the largest part of coaching. We can spend our whole lives underachieving. Successful people breed success. The great discoveries are usually obvious. | 
